Your order will be processed within 24 hours, and you can receive the tracking number at the same time the Dakimakura finally been shipped out. We supply multiple shipments for customers in worldwide.

Tracking number will be sent to your register email box within 1-2 days.If you cant' find it, please check your spam box. And you can also send email to to get the tracking number. And we promise will reply within 24 hours during the working days .

Where Can it Ship?

1. Express Shipping Service DHL / UPS/ Fedex/ EMS/ Delivery Schedule:

    United States: 2 - 5 business days (up to 10 business days for Hawaii)
    Canada: 2 - 5 business days
    Europe: 1 - 6 business days
    Hong Kong (Local Courier): 1 - 2 business days
    Asia: 1 - 4 business days
    Australia: 2 - 6 business days
    Mexico & South American: 4 - 7 business days (*EMS shipping is highly recommended for these countries)
    Middle East: 6 - 7 business days (*EMS shipping is highly recommended for these countries

2. Normal Airmail Delivery Schedule:
Cost: FREE for orders above $99 (Except for Inner Pillows & 3D Breast), please add items to your cart and use the shipping estimator on the cart page

    United States:7 to 14 business days. 
    Canada:7 to 14 business days.
    Europe: 7 to 14 business days
    Hong Kong: 2 to 4 business days
    Asian & Australia:4 to 17 business days
    Mexico & South America: 12 - 25 business days
    Middle East: 10 - 25 business days

Friendly note: If you place an order that includes the inner pillow, Express Shipping Service is the right choice for you.

Return & Refund

  1. If you don't receive the Dakimakura from the express company in the regular time, we will reship or refund.
  2. If you receive the defected ofwrong item, we will offer 100% refund or replace for a new one.
  3. If you place the order and apply to cancel it before shipping,it's ok and totally free.

For returning the items,please make sure the Dakimakura in their original conditions, and use the registered mails with online delivery tracking number.